We are glad to provide you with excellent dental services while also respecting your privacy. This Privacy Policy explains how Harbor Dental (“we,” “us,” or “our”) collects, uses, shares, and protects information gathered through our website, and the choices available to you regarding that information.

This policy is intended to comply with applicable U.S. privacy laws, including the California Online Privacy Protection Act (CalOPPA), the CAN-SPAM Act, the Children's Online Privacy Protection Act (COPPA), and general Fair Information Practice Principles.

1. Information We Collect

When you voluntarily contact us—by email, contact form, newsletter signup, survey, or other direct communication—we may collect personally identifiable information (PII) such as your name, email address, mailing address, phone number, and other details necessary to respond to your inquiry or schedule care. In limited circumstances (such as certain registrations), we may also request information like a Social Security number.

We are the sole owners of the information collected through this site. We do not sell or rent your information to anyone.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, requests, and appointment scheduling needs
• Provide and coordinate dental services and follow up on care
• Administer contests, promotions, surveys, or other site features
• Request ratings or reviews of our services
• Follow up after correspondence by email, phone, or live chat
• Send occasional emails about specials, new services, or changes to this policy, unless you opt out

We will not share your information with any third party outside our organization, other than as necessary to fulfill your requests, provide care, or process transactions (e.g., a secure payment gateway provider). All transactions are processed through a third-party gateway and are not stored on our servers.

3. Your Access to and Control Over Your Information

You may opt out of future contact from us at any time. Using our contact form or by emailing or calling us, you can:

• Request a description of the information we have about you, if any
• Correct any inaccurate information
• Direct us to delete information related to you
• Share any concerns about our use of your information

Under CalOPPA, you may also visit our site anonymously, and you may change your personal information at any time by emailing or calling us.

4. Keeping Your Information Secure

Our website is scanned regularly for security holes and known vulnerabilities, and we use regular malware scanning. Personal information is stored behind secured networks and is accessible only to a limited number of authorized individuals who are required to keep the information confidential. Sensitive or payment information you submit is encrypted using Secure Socket Layer (SSL) technology.

As an added precaution, we suggest you avoid sending confidential medical or financial details through our website contact form. While we will not disclose such information beyond what is necessary to provide your care, information sent over the internet can potentially be intercepted in transit by unauthorized parties.

5. Cookies

Our website uses “cookies” — small pieces of data stored on your device that help us recognize repeat visitors, remember your preferences, and improve your experience on our site (for example, so you don't have to re-enter information repeatedly). Cookie use on our site is not linked to any personally identifiable information.

Our website and our advertising partners may also use cookies and similar tracking technologies to collect information about your browsing behavior. By using our website, you consent to our use of cookies as described in this policy. You may disable or reject cookies at any time through your browser settings, though doing so may affect certain site features.

6. Advertising and Third-Party Tracking

We may use Google AdSense advertising on our website. Google, as a third-party vendor, uses cookies (including the DART cookie) to serve ads based on your prior visits to our site and other sites on the internet. Google's advertising practices are governed by Google's Advertising Principles.

We, along with third-party vendors such as Google, may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to compile data regarding user interactions with ads on our website.

You can opt out of personalized advertising through the Google Ad Settings page, the Network Advertising Initiative Opt-Out page, or the Google Analytics Opt-Out Browser Add-on. You may also opt out of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We do not allow third-party behavioral tracking beyond what is described above, and we honor Do Not Track (DNT) browser signals where technically feasible.

7. Third-Party Links

Our website may contain links to other websites that may be of help or interest to you. We are not responsible for the content, privacy practices, or security of such third-party sites. We encourage you to review the privacy policies of any site you visit after leaving ours.

8. Children's Privacy (COPPA)

We do not knowingly market to or collect personal information from children under the age of 13. We do not knowingly permit third parties, including ad networks or plug-ins, to collect personal information from children under 13 through our website.

9. Email Communications (CAN-SPAM Act)

We collect your email address to send information, respond to inquiries, and, where applicable, market to our mailing list. In accordance with the CAN-SPAM Act, we agree to:

• Not use false or misleading subject lines or sender information
• Identify marketing messages as advertisements where appropriate
• Include our physical business address in marketing emails
• Monitor any third-party email service we use for compliance
• Honor opt-out and unsubscribe requests promptly
• Provide an unsubscribe link in every marketing email

If you would like to stop receiving emails from us, follow the unsubscribe instructions at the bottom of any email, or contact us directly, and we will promptly remove you from all correspondence.

10. Data Breach Notification

Consistent with Fair Information Practice Principles, if a data breach occurs that affects your personal information, we will notify you via email within 7 business days. You also have the right to pursue legally enforceable remedies against data collectors and processors who fail to adhere to applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we may also notify you by email. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to access, correct, or delete your information, please contact us:

• Phone: (619) 786-2939
• Online: via our website contact form